Careers - Professional Debt Collector

About Hill City Holdings

Our central office is in Duluth, Minnesota on the north shore of Lake Superior. We are looking to hire and expand our remote team as we have taken on additional clients and market share.

Hill City Holdings is a well-crafted Consumer Collection Agency. We thrive on creating an environment where skilled collectors can use their negotiation skills coupled with our innovative approach to technology. We aim to redefine and perfect an environment where our team can excel in the industry and use their strengths. We are proud of our team and it is our goal to expand by seeking individuals with unique and honed skills, drive, and enthusiasm.

We promote from within and anticipate strong and accelerated growth. Our pay scale is a reflection of the value we place on compensating for production. Rockland resources values production, intelligence, and integrity!

The Candidates we Seek!

The following are essentials for our phase of hiring. We are seeking to hire leaders.

  • Top Collectors - Record Setters and Goal Breakers.

  • Compliance - knowledge of FDCPA, pre-litigation.

  • Collection Experience

  • Ability to communicate with empathy and urgency.

  • Ambition and the desire to grow.

  • Ability to self-manage.

Leadership skills: Leadership skills and the willingness to manage is something we are looking for. However, we understand that some, in fact many, of our greatest members are not interested in leadership, and that is perfectly OK! But those that are and have an aptitude for leadership are encouraged to make this known!

A note: In the past we have found that some good collectors become content after reaching a certain income. We are looking for staff that do not put a cap on their production. Diligence and tenacity.

Work-Life Balance: We believe that the best work can and should be done within a healthy work week. The limit is 50 hours. The minimum is 35. We have and will insist on a stopping point for our most ambitious team members! However, the quality of work we expect to be exemplary.

Please feel free to reach out with any questions! Reach out by email please. The best email is info@rocklandresource.com. If you have the skills, the knowledge, the desire and questions send them our way!

Pay Scale: In the Duluth Office the pay is hourly plus commission. Base pay is commiserate with experience but for producing staff equal pay is achieved with compensatory bonus structure!

Job Type: Full-time

Pay with commission: $50,000.00 - $80,000.00 per year, top collectors can earn double this.

Benefits:

  • Flexible schedule

  • Opportunities for advancement

  • Office Environment and we are lucky as the Duluth office overlooks Lake Superior.

Weekly day range:

  • Monday to Friday

  • Weekends as needed

Work setting:

  • Office

  • Remote

Application Questions (send your resume to info@hillcityholdings.com):

  • Please describe your collection experience briefly!

  • How many years of collection experience do you have?

  • What makes you a top collector?

  • For the remote position, you need a remote setup. Do you have (or can you get):

Reliable Internet, a computer and headset (we provide hard phones for those who prefer that to softphones), and a quiet workspace?

  • Our position is production based with a New Hire Bonus structure for the first 6 weeks to augment the ramp up period!

  • Facilitate remote work, pay our staff more; a higher percentage (half of the company's retained earnings for collections done)

  • Attract top collectors with higher pay and better corporate culture.

  • Support our staff by enjoying the luxury of using existing and new developing technologies and strategies.

For us, this is a positive feedback loop. But it is important, are you comfortable working based on production? If you are a producer this is a dream come true. If you are in the top 40% of your team, than this is only a good thing!!